Refund policy

At Aervon, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

Returns are accepted within 7 days of delivery.

The product must be unused, in original condition, and in its original packaging.

Items that are damaged due to misuse or improper handling will not be eligible for return.

2. Reasons for Return

You can request a return if:

You received a damaged or defective product

You received the wrong item

You are not satisfied with the product

3. Return Process

To initiate a return:

Instagram: officialaervon

WhatsApp: 70126 65209

Email: contactaervon@gmail.com

Share your order details and clear photos/videos of the product.

Once approved, we will guide you through the return process.

4. Refund Policy

After we receive and inspect the returned item, your refund will be processed.

Refunds will be issued:

To the original payment method, or

Via bank transfer/UPI (for Cash on Delivery orders)

Refund processing time: 3–7 business days

5. Non-Returnable Items

Used or damaged products (not due to our fault)

Products without original packaging

Items returned after the 7-day period

6. Cancellation Policy

Orders can be cancelled before shipment only

Once shipped, cancellation is not possible